Rents and service charges from 1 April 2017

Hyde is currently sending out notifications of our rents and service charges for the coming financial year. The Government has instructed Housing Associations like Hyde to reduce rents by 1% (roughly £1 per week) but there is no such restriction on service charges. The charges we have to pay from 1 April are estimates and we advise everyone to look at the figures very closely. Check them against last year’s bill if you still have it. Hyde should have sent out statements of how much was actually spent on services during 2015-16 before Christmas; these figures are meant to form the basis of the estimates for the coming year. These statements are now several months overdue. The Tenants Association has made it clear that we find this unacceptable, particularly since we submitted comments on the invoices for the Estate at the beginning of November. The contract to monitor the CCTV …

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OUR COMMUNITY CENTRE IS UNDER THREAT! SAVE OUR COMMUNITY CENTRE!

At the heart of Kennington Park Estate in Oval is our Community Centre which is well used and loved. Hyde Housing now plans to get rid of our Community Centre. In its place Hyde wants to build expensive flats for private sale. ***** UPDATE – Hyde has extended the deadline for its consultation on the future of our Community Centre. We now have until 5pm on Friday 6 January 2017 to tell them we oppose their plans to demolish our Centre. You can do so here  https://www.hyde-housing.co.uk/tenants/resident-/community-centres-review/ And keep signing and sharing our petition here https://www.change.org/p/save-oval-s-kennington-park-community-centre ***** The TA has responded to Hyde’s Review of Community Centres, expressing our opposition to their plans for Kennington Park Community Centre. This is what we have said in our conclusion: “This is a manifestly flawed, fraudulent Consultation. We believe that the words “existing plan” are being used as a smokescreen for Hyde’s true intention …

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Visitors’ Parking Permits – Piloting a New Scheme

The Tenants Association has successfully negotiated a pilot scheme to test a new system of issuing visitors’ parking permits in the Alverstone/Lockwood/Blades courtyard. You will be able to buy up to five weeks’ worth of tickets (ie. 10) which you can use on any one day up until the end of 2016. This means you can have one handy for those unannounced visits by relatives or maintenance engineers, particularly at weekends. The pilot will run from 15 February to 15 April. Let us know if you think it’s working or if you want to suggest changes. Here is Hyde’s letter about it:   To All Residents Alverstone House, Blades House, Lockwood House Dear residents, Re:  Visitor Parking Permit Pilot for Alverstone, Blades and Lockwood House.  We are writing to inform you that we are working with the Kennington Park Estate Tenants and Residents Association to pilot a new scheme for visitor’s parking permits for Alverstone, …

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Community Safety and Policing Meeting

Community Safety and Policing Meeting 7.00 pm on Tuesday 20 October 2015 Kennington Park Community Centre Following concerns raised at the last TRA meetings, we are holding a special meeting to discuss how we can tackle and reduce anti-social behaviour on the estate. Local Police, Lambeth Council Community Safety, Hyde officers and the Cabinet Member for Community Safety (local Cllr Jane Edbrooke) will joining us. Come and share your concerns, ideas and hear what options we can explore.

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TA News

News from KPE TA – July 2014 Repairs – our heads, their brick walls!   Since the start of the new repairs contract with Mears at the end of October last year, the Tenants’ Association has been very active in challenging Hyde Head Office on behalf of our tenants. The contractor (Mears) appears to tenants to have failed to perform to the contract from the beginning and continues to perform poorly. We have been assured that the most senior staff at Head Office are dealing with the problem, holding top level meetings every week. This is what we have been told for over six months now. The best brains at Hyde Head Office have been defeated by one repair contractor and HSH residents have suffered the consequences. ‘Bear with us’ Hyde’s publicity machine has begged us. ‘The necessary steps are being taken!’ we have been told. ‘Bear with us a …

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Oval Housing Office closed until further notice

Oval Housing Office damaged by Fire! Update: the Office is scheduled to reopen on Thursday 10 July! An arson attack over the weekend of 21/22 June has caused considerable damage to the reception area at Oval Housing Office. Fortunately nobody was hurt. Notices have been put up around the Estate telling us that the Office will be closed for at least two weeks while it is repaired. Hyde staff will be located at the Stockwell Office for the duration and residents are advised to phone Hyde’s Customer Call Centre (free phone either 0800 3 282 282 (landline) or 0300 1 232 233 (when calling from a mobile) or go to the Stockwell Office at 275-277 Clapham Road, Stockwell, London, SW9 9BH (opening hours: Monday to Wednesday: 9-5pm, Thursday: 9-7pm, Friday: 8-5pm).            

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No Confidence!

Following recent changes to Hyde’s repairs contractors, angry tenants made their feelings clear to Hyde’s Resident Services Manager at the most recent Tenants Association Meeting. Particularly angry were several residents of Hornby House who had badly affected by flooding and damage as a result of blocked drains. The following motions have been sent to the Hyde Group’s Chief Executive Officer and the Chair of the Board. No confidence in Hyde’s management of the repair service Kennington Park Estate Tenants’ Association wishes to register a vote of no confidence in Hyde’s management of the repair service. In Hyde’s own words the service should ‘give residents a more efficient, flexible and personal service’. The experience of the residents of Kennington Park Estate is of a poor, badly managed inefficient service. The experience of the service has been of: A lack of urgency in response to emergency situations Operatives attending to emergency call …

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