Upgrading the CCTV monitoring system

In July we reported that the TRA had submitted formal complaints in respect of Hyde’s consultation on an upgraded CCTV monitoring system (see below). Hyde has now issued a statutory section 20 notice of intention. The TRA’s formal response to it can be found here.   Hyde has informed us that they are taking some time to consider our response. We very much welcome this constructive response and hope that this means that notice is being taken of our views and observations.   From July Newsletter: “Hyde wrote to residents in May asking for our views on whether an upgraded CCTV monitoring system should be provided in-house or outsourced. The TRA was most concerned about the content of this letter, which was based on inaccurate and misleading information about the history of the installation of CCTV locally, because it did not provide any data on the effectiveness of CCTV as…

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Service Charges – Again….

At the Tenant’s Association, we’ve been looking at service charges once again – specifically, the invoices for work carried out between April and September 2012. And once again, we’re raising question. Areas we are particularly concerned about are: The high cost of CCTV. Communal electricity bills. Controlled door entry repairs. What we discover will affect all of our rent and service charge bills next April. The good news! Our work last year (see February’s post on Service Charges) resulted in residents in several blocks having reduced rent and service charge bills this year – which, with everything else going up, is good news. If we can maintain and improve the services we receive from Hyde and its contractors and reduce the amount we have to pay for them at the same time, then we’ll be very pleased. If you have queries about service charges, especially if you’ve spotted anything on your bill that…

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